Have Questions? We're Here to Help
Get the information you need to feel confident about your job search. Find answers about our services, pricing, and application process, or contact our team for support.
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Frequently Asked Questions
What does Job Application Office (JAO) do?
JAO helps you manage your job search from start to finish. We identify suitable job openings, personalize your resume and application materials, submit applications with your authorization, and track your progress.
How does the process work?
First, you choose an application package and complete your purchase. Next, you share your resume, experience, job preferences, and other relevant details through onboarding. Once we have the information and authorization we need, we begin identifying suitable roles and preparing your applications.
How long does it take?
Timing depends on the information you provide, the availability of suitable openings, and the requirements of each application. We can begin once your onboarding is complete and the necessary details are available. Contact us if you have questions about your order's progress.
How do you find jobs that fit my needs?
We use the preferences you provide to guide our search. These include your desired roles, industries, locations, qualifications, and other job criteria. Providing clear, accurate information helps us identify relevant opportunities.
What is included in the service?
Your service includes job opportunity discovery, resume and application-material customization, application submissions with your authorization, and application progress tracking.
How much does JAO cost?
Pricing depends on the number of applications you purchase.
- 1–10 applications: $5.00 per application.
- 11–25 applications: $4.75 per application.
- 26–75 applications: $4.50 per application.
- 76+ applications: $4.25 per application.
Qualifying discounts apply to every application in your order. You can review your total before completing checkout. Calculate your total.
Can I cancel or get a refund?
Yes. You can cancel all or part of your order at any time by emailing [email protected].
- Unused applications are fully refundable for 6 months after purchase.
- Applications we've already started or submitted generally aren't refundable.
- If you cancel part of a package, the applications you used are re-priced at the package rate for that quantity.
See our Refund & Cancellation Policy for full details.
Are interviews or job offers guaranteed?
No. JAO helps you manage your applications, but employers make their own hiring decisions. Outcomes depend on factors such as your qualifications, employer requirements, and market conditions.
What information do I need to provide?
You will need to provide your resume, education, work experience, preferred roles, industries, locations, and other relevant job criteria. We may request additional information needed to prepare individual applications.
How do I contact JAO about my order?
Use the contact form below to send us your question. Include your email address and a clear description of your request so our team can understand how to help.
Contact Us
Let's Make Your Job Search Easier
Have a question about our service, pricing, or application process? Send us a message. We're here to help you understand your options and take the next step.
Other Ways to Reach Us
Use the contact form, or email the team that can help you fastest:
- General questions: [email protected]
- Orders, refunds and billing: [email protected]
- Privacy requests: [email protected]
Thank You! Your Message Is on Its Way
We've received your message and will reply by email as soon as we can. In the meantime, the answers above may help.
Your Information Matters
Your resume and personal details are important. JAO should handle your information responsibly and explain how it is used throughout the application process.
Before submitting your information, review our Privacy Policy, Terms of Service, and Refund & Cancellation Policy.
We obtain appropriate authorization before submitting applications on your behalf.
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